RentalGuard

Terms

Terms of use

Two parts: the website, which asks almost nothing of you, and the app, which asks a little more because it holds your evidence and takes your money.

Last updated 12 October 2026

1. Who we are

RentalGuard is the trading name under which this website and the RentalGuard app are provided by Iurii Leshin, until the company is registered. By using either you accept these terms. If you do not, the site is read-only anyway, and the app can be deleted.

2. The website

Demonstrations are demonstrations. The inspection playing out inside a phone, the fleet dashboard and the workspace sign-up are illustrations built in HTML; they do not connect to a live system and no account is created. The one exception is the forms that ask for your email — the waitlist and the pilot request — which do send what you typed to us, as the privacy policy describes. Where a screen shows a report, a signature or a serial number, those are examples, not records.

Prices on the site are the prices in the app at the time of writing. The App Store shows the exact price in your currency before you buy; that one is binding, this one is a description.

Links out. Some pages link to news reports and forum threads about real disputes. We link to them as sources; we do not control them, we did not write them, and a link is not an endorsement of everything else on the other end of it.

3. The app: your account

You need to be at least 16 to create an account. You sign in with Apple or Google; keep that sign-in to yourself, because whoever holds it holds your inspections. One person, one account. You can delete it at any time — see Delete your account.

4. What the app is for, and what it is not

RentalGuard records the condition of a vehicle at a moment in time and makes that record hard to alter afterwards. Use it for that. Do not use it to fabricate an inspection, to backdate one, to photograph people rather than vehicles, to store material you have no right to, or to probe, overload or reverse-engineer the service. If you do, we may suspend or close the account, and if a sealed record was fabricated we will say so to anyone who asks us to verify it.

Evidence, not a verdict. A report is evidence; whether it settles a dispute is up to the rental company and, if it comes to it, the court deciding it. We do not promise an outcome, and nothing in the app or on this site is legal advice. Keep your own copies of anything that matters.

5. Your photos stay yours

Everything you photograph, mark or upload is yours. You give us only the licence we need to do the job: to store it, to seal it, to build the report and PDF from it, to serve it back to you and to anyone you share a link with, and — while the training switch is on — to keep an anonymised copy of the photos you mark as damaged, for training damage detection. The licence ends when you delete the item or the account, except for anonymised training copies made while the switch was on: they cannot be linked back to you, so they stay in the training set, as the privacy policy describes.

6. Paying

What is free. Scanning and marking damage cost nothing, without limit, and the photos stay on your phone whether or not you pay.

Unlocking a rental is a one-time purchase that seals that inspection and gives you its shareable report. It does not renew.

The yearly pass is an auto-renewing subscription. It covers every rental for a year and renews for another year at the price shown in the App Store at the time, until you cancel. Apple charges your Apple ID account at confirmation of purchase and again within 24 hours before each renewal. You cancel in your Apple ID subscription settings — not in the app — at least 24 hours before the renewal date, and you keep access until the paid year ends. Cancelling does not refund the current year.

Refunds. Apple bills every purchase and handles every refund request under its own terms; ask through Apple's Report a Problem page. We cannot issue App Store refunds ourselves. Where consumer law in your country gives you a right to withdraw from a digital purchase, it applies regardless of anything here.

Prices may change. We will tell you before a change affects a subscription you already have, and you can cancel before it takes effect.

7. Ending it

You can stop using the app, or delete your account, whenever you like. We can suspend or close an account for the misuse described in section 4, for non-payment where a payment was due, or if the law requires it; we will say why unless the law prevents us. We can also retire the service or a feature; if we retire the service, we will give you at least 30 days' notice and a way to export your reports.

8. What we are not liable for

The app and the site are provided as they stand. We do not guarantee that they are error-free, that they are always available, or that a report will produce any particular outcome in a dispute. To the extent the law allows, we are not liable for indirect or consequential loss, and our total liability for anything arising from the app in a year is limited to what you paid us in that year. Nothing here limits liability that cannot be limited by law, and nothing here takes away rights you have as a consumer.

9. What is ours

The app, the site, their code, design, text, photographs and illustrations belong to RentalGuard or are used with permission. You are welcome to link to any page, quote us with attribution, and take a screenshot. Copying the app or republishing the site as your own is not on.

10. Law

These terms are governed by the law of the Hong Kong Special Administrative Region. If you are a consumer, that does not take away any protection you have under the law of the country you live in: in much of the world those rules apply to you wherever the other party chooses to be governed, and saying otherwise here would not make it so.

11. Changes and contact

We may revise these terms; the date at the top says when we last did, and a change that affects what you pay or what we may do with your data is announced in the app before it applies. Questions: contact@rentalguard.ai, or the support page.